Contact · Neon Beach Club · Neon Beach Club

Direct channels

Pick the channel that fits your message. Email is fastest for anything sensitive (orders, billing, takedowns). Discord is best for quick questions about the show or the lore.

№ CH-001

Studio email

studio@neonbeachclub.com ↗№ CH-002

Order support

support@neonbeachclub.com ↗№ CH-003

Press & partnerships

press@neonbeachclub.com ↗№ CH-004

Discord

discord.gg/neonbeachclub ↗№ CH-005

Instagram

@neonbeachclub ↗№ CH-006

YouTube

youtube.com/@neonbeachclub ↗

Send a transmission

Prefer a form? Use this — it routes to the same desk. Replies come from a real address, so reply-all if you have follow-up.

Hours & response time

Studio hoursMon–Fri · 09:00–18:00 PTOrder deskMon–Sat · same-day on damage / billingDiscordActive most days · mods are membersAverage response≈ 24 hours · email · 1 cycle · weekend

Legal & rights

Privacy requests, GDPR / CCPA, takedown notices, and DMCA all route through the legal channel above. We answer privacy mail within thirty days; takedowns are handled within seven.

Full privacy details: /privacy. Full terms: /terms.

Neon Beach Club · Hab-Dome 7 · Chroma Colony · CE 2650 · Cycle 04